Frequently Asked Questions
Can we arrange a face-to-face meeting?
Certainly! We conduct in-person meetups in West Auckland, preferably at Lynn Mall or nearby cafe areas.
Where is your office located?
We are based in West Auckland, New Zealand.
Are you a registered business in NZ?
Yes, we are a registered NZ company named The Digital Ambassador Ltd.
How can I trust your web design company to do the job?
My team has at least 14 years of work experience in respective fields and is considered senior level. We have worked with clients in America, the UK, Australia, Singapore, Hong Kong, and many more. You can check our projects or our client’s testimonials to learn more about their experience working with us.
How does your team operate?
I (Constantino) am located in Auckland and the point of contact for our clients. Depending on the urgency of a project or task, I look after it or pass it to my team. My team is located globally, allowing us to cover the support almost 24 hours daily and keep costs down.
Why is your service cheaper than other NZ freelancers or web design companies?
We work from home and are located globally, so we can charge affordable website design rate, while Constantino is the point of contact in Auckland.
What is the timeframe for completing a website?
Assuming we have all the information to start building a website, below are the proposed timeframes:
- Small business website: 3 to 5 working days
- Basic eCommerce website: 5 to 10 working days
- Pro eCommerce website: 15 to 20 working days
- Custom website design and development: It can take 20 to 30 working days or more, depending on the scope of work.
What content management system (CMS platform) do you typically use for website development?
We use WordPress due to its affordability and client demand, while for eCommerce, we use either WooCommerce or Shopify.
We can build custom CMS platforms and website development solutions based on unique business requirements.
What information should you prepare to get an estimated quote for a website project?
Below are some information we need to get started:
- An overview of your business
- What do you need us to do
- Products or services your business offers
- The target launch date of the website
- What do you like to achieve with the website
- A link to your existing website (if any)
- A link to your competitors or the same industry
- Sample features from other websites you want to build to your website (if any)