Website Support & Maintenance
As the digital landscape is ever-changing, managing your website after production release is essential if you want to stay competitive. Using our quality and affordable service, we can monitor the performance of your website, update content and security.
Your Support Team That Cares About Your Business
Are you getting more white hair over the persistent issues hurting your business? Are you annoyed with other website developers who could not follow your instructions correctly and spend hours reviewing their work?
We are here to help you to get the job done so you can focus and grow your business and let us handle the nitty gritty of your business or eCommerce website.
Website support
$60.00
Flat Price + Hourly Rate
Content uploading
Website backup
Fix styling issues
Create custom styling
Website bug fixes
Website security check
Our Website Support and Maintenance Services
Run your business with peace of mind knowing your website is operating at its best by the our website support and maintenance services.
01
Security updates
Installing the latest security patches protect your website from hackers. Our web development company updates your website’s security to keep your online presence future-proofed and safe.
02
Plugin and theme updates
Utilising updated plugins and themes improve the website. It is necessary to ensure that these are compatible with the latest web browsers and up-to-date security patches.
03
Content updates
Relevant, accurate and updated content makes your website look professional and attracts more potential customers. Content updates include removing outdated information, updating product descriptions and posting new articles.
04
Backup and disaster recovery
Daily backup to protect your website from any subsequent issues. Whether hacked or corrupted, it would be easy for you to restore your website with a backup. It ensures that there is no data loss, and your website is still fast and reliable.
05
User management
Account management includes creating and deleting user accounts, changing passwords, and managing account permissions. It is also essential to clean up bots and spam accounts.
06
Website fixes
Several website fixes include errors, bugs, styling inconsistency, content layout issues on multiple screen sizes and broken links. We ensure the website issues are fixed, and visitors have a great experience going through your website.
07
Performance monitoring and optimisation
Website performance monitoring involves identifying possible problems and fixing them. This is critical to boost your website speed and responsiveness. For website optimisation, it is important to enhance the loading times of web pages, optimise image sizes, and reduce code size.
Websites We Support and Maintain
Several individuals and brands have trusted us with their websites. Here are some of the websites that we support and maintain.
Troubleshooting Missing ‘Take this Course’ Button with WordPress LearnDash Plugin
Piano Spark Method utilises WordPress LearnDash plugin in its online piano courses. We received an urgent email on Sunday, 10
Work With Our Website Support & Maintenance NZ Team
Our website designers and website developers collaborate to ensure that our New Zealand clients get prompt, reliable service. With a thorough analysis of performance metrics, our web specialists improve the design and development state of a website. This enables our developers to minimise downtime by using server resources effectively.
Optimising your website for great user experiences is what we do best. Listed below are some reasons why we are the best choice to support and maintain your website.
Wide domain knowledge: With our team of experts, we can handle a variety of website management challenges, providing our clients with effective support and maintenance tailored to their specific needs.
Fast turnaround time: We guarantee a fast turnaround time on our Website Support & Maintenance service. Regardless of the reason for your website downtime, our highly qualified technicians will be able to resolve it immediately.
On-going maintenance: For your website’s security and performance, we provide on-going maintenance services. All websites need this to ensure their longevity and security. You will become vulnerable to malicious attacks if you do not update your website, as well as noticing gradual deterioration in performance and functionality.
Emergency fixes: If you have an issue with your website that needs immediate attention, we can provide emergency fixes. Whether it is an styling issue, bug, or broken link, we will ensure that it will be fixed as soon as possible.
Quick response time and reliable support: For our Website Support & Maintenance services, we ensure timely response times and reliable support. We assure the success of your project by providing quick responses to any issues that may arise.
General Client Questions & Answers
Check out our answers to some of the most frequently asked questions about our Website Support & Maintenance service.
What does the website maintenance cover?
- It covers plugins and theme updates.
- Admin and user management
- Security and performance monitoring
What details do you need in order to diagnose a website issue?
A briefing with the client about the issue, a description of how the issue affects the website pages, and website admin access are needed.
How do you diagnose a website with issues?
A client briefing is necessary for us to diagnose a website with problems. Styles, browser compatibility, conflicting plugins, code legacy, downtime, third party integration, or API calls may cause the problem.
To identify the root cause of the website issue, we replicate it. Once the issue is fixed, we run a couple of tests to ensure the website is functioning correctly.
Check Out What Our Clients Have To Say
Our clients' words are the best way to explain why we are the best website support & maintenance services in NZ
Autumn Naturopath
Const was really helpful in getting my wordpress shop set up, took the pressure of me trying to do it all myself.
Autumn
Owner
Holly Roberts Travel
I had great service, good turn around time and helped me immensely! Thank you!
Holly
Travel Blogger
Miss Esther Z
Constantino was very efficient and extremely communicative throughout the process of helping me update and improve navigation through my blog. I was having a lot of trouble doing it myself, and was extremely patient with listening to what I had to say and helping me try various methods.
He was always responsive and let me know what was happening. Extremely nice, definitely recommend Constantino and he definitely knows his stuff.
Thank you so much again, Constantino!
Esther
Blogger
Tree Pose
Con was fantastic! He was very pleasant and easy to communicate with and was extremely helpful in getting our website off the ground.
His services were also very affordable. Would highly recommend!
Vjeko
Owner